Privacy Policy

Mutawwif AI by Travelty Umrah

Last updated: 7 March 2026

Overview

Travelty Umrah ("we", "our", "us") operates the Mutawwif AI mobile application. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data.

We are committed to protecting your privacy and handle your data with care and transparency.

Data We Collect

We only collect the minimum information needed to create and maintain your account:

  • Username — a display name you choose when registering
  • Full name — your real name for account identification
  • Email address — used to log in and for account-related communications

We do not collect payment information, precise location data, device identifiers, or any other personal data beyond the above.

How We Use Your Data

  • To create and manage your Mutawwif AI account
  • To authenticate you when you log in
  • To send account-related notifications (e.g. password reset)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Data Storage & Security

Your data is stored securely using industry-standard practices. We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or disclosure.

We retain your data for as long as your account is active. Upon account deletion, all personal data is permanently removed within 30 days.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and all associated data
Request Account Deletion

Children's Privacy

Mutawwif AI is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the app after changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

support@travelty.com.my